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1. Where is the City of Plano Human Resources office?

The City of Plano Human Resources Department is in the Plano Municipal Center, 1520 K Avenue Plano, TX 75074

Get directions to the Plano Municipal Center,

2. Why is the Plano job application site showing an error when I enter my employment information?

The Plano job application site only accepts certain web browsers. If you are using an unapproved browser, the site may show an error when you enter you employment information.

Visit the Plano employment page for a list of approved browsers or visit one of five Plano Library locations, which have approved browsers on their computers.

3. How do I know the status of my City of Plano employment application?

City of Plano employment applications are handled by the individual departments, Human Resources does not know the status of each application. The process can take up to 4 weeks and you will be contacted by the hiring department if you’ve been selected for an interview.

4. How do I know if I am qualified for the job posted on the Plano site?

Each job posted on the Plano job site has a detailed description, including the minimum qualifications for that job. Read the minimum qualifications carefully and make sure your qualifications are a close match.

5. Should I turn in a resume with my application?

It is not required to turn in a resume with you application. If you have a resume, you may put the information with your application. If you want the hiring manager to see the resume, you must type your resume with the job opening you are applying for. 

The application must be completed in its entirety in order to be considered for the job opening. Any other materials should be kept for the interview process.

6. Can I submit my resume instead of completing the job application form?

No, you cannot submit your resume instead of completing the job application form. 

We do not accept electronic resumes without an application. You can add a resume to an application if you wish, but you should always complete the application as if there were no resume attached.

7. Can I leave anything blank on the job application?

You should not leave anything blank on the job application. If you leave something blank it may disqualify you. You should complete all information requested.

8. Can I apply for multiple job postings at once?

Yes, you can apply for multiple job postings at once. You must complete a separate application for each position

9. Why didn't I receive a confirmation email after my job application?

You may not have received a confirmation email after your job application because: 

• the email address entered is not valid
• your inbox is too full
• or it was sent to the spam folder 

To confirm your application, sign in to your account, select My Career Tools and change the display to All Applications. Any application that has been submitted will have a status of "Applied."

10. Why didn't I receive a response to the email I sent to PSMail@plano.gov?

You did not receive a response to your email sent to PSMail@plano.gov because it is not monitored. 

If you have questions regarding the application process you may contact the Human Resources Department. The Human Resources will not know the status of your application, because that is handled within the individual department.

11. How long does my job application stay on file?

Your job application will stay on file until the position(s) you applied for is closed. If you want to apply for a different position you must fill out another application.

12. Will I be informed if I did not get the job I interviewed for?

Yes, you will be informed if you did not get the job you interviewed for. All applicants who interviewed will be notified when a selection is made.

13. Is a drug test required to begin employment with the City of Plano?

Yes, a drug test is required after a job offer has been made in order for you to begin employment with the City of Plano.

14. Do I have to take any skill tests to qualify for a job?

Typing and spelling tests are no longer required to qualify for a job. However, the individual department may ask you to take skill tests during the interview process to narrow down qualified candidates. 

15. Do all City of Plano employees get benefits?

All full-time City of Plano employees get benefits; part-time and temporary employees do not.

16. Does the City of Plano participate in Social Security?

No, the City of Plano does not participate in Social Security; therefore, it does not deduct Social Security taxes (FICA) from any employee's wages. Your Social Security benefits may be reduced as a result of this.