To register to use online utility services, please do the following:
PLEASE NOTE: For security purposes, once you have added your water account to a website registration, the water account can only be accessed by that user. Please make note of your website username and password and keep them somewhere safe in case you forget them.
(1) Click on the “Register Now!” menu item on the left-hand side of the page. (2). Complete the Registration form, and then click the “Next Step: Register your utility account” button to continue. (3) On the “Add Account” screen, please input the required fields using any statement received within the last 36 months (see below), review and agree to the terms of use and click the “Register” button. Your account number, bill date (located in the top middle portion of your statement, this is NOT THE DUE DATE) and the amount due are required for registration.
Important: For security reasons, the City cannot provide you this information over the telephone. This information must match your bill in order to successfully add the account. Also, should your email address change, please be sure to update your registration/profile. Now you are done! Using the left navigation bars or the buttons located at the top of the screen, you can access personal account information and pay your bill online.